Comment by nthn
It's three years old by now and the warranty of nearly everyone who bought it has long run out, Jolla no longer does hardware so their hardware support is being phased out, what exactly do you expect?...
View ArticleComment by molan
@DLF Welcome to TJC. Please turn your answer into a comment since the answer option is intended for solutions to a reported issue. You'll find most infos about display glass above in the comments &...
View ArticleComment by Manu
1. It's 2 years old. 2. I haven't asked to repair within warranty. 3. Once again, if previous messages were unclear, phone was dropped from an airplane chair to the carpet of the airplane - phone...
View ArticleComment by Manu
Sorry, what? :D :D I hope you're kidding. Just in case, if you are not: I'm complaining because 1. The device itself is crap - poor quality. A 400-euro (lately 200 euro) phone shouldn't be becoming...
View ArticleComment by Sthocs
Unfortunately, Jolla wasn't even able to order extra batteries when the phone was assembled back in 2013, so I think there is absolutely no chance that they could provide any other spare parts, we know...
View ArticleComment by DLF
@caprico Got your point. But how can I turn my answer into a comment? @coderus I came along that page many times but really, none of the sub-pages there told me anything useful. Maybe I have missed...
View ArticleComment by molan
@DLF: @coderus' link brings you to the page where you can fill out a repair ticket: https://jolla.zendesk.com/hc/en-us/articles/201440967-Repair-Service-for-online-customers-shop-jolla-com- (assuming...
View ArticleComment by DLF
Same problem here. Tiny accident, glass broken, no spare parts to find. Now I'm trying to find a way to contact that company... since 15 minutes. A shame for Jolla. Has anybody an idea how to get...
View ArticleComment by xenoide
Anyways, since I have my Jolla C I don't use the Jolla 1 anymore. So if you want it, you could have it for 100€ + shipping. It's perfectly operational and the glass has no scratches or damages...
View ArticleComment by japsi
Maybe someone has managed to order spare displays from following shop even thought it seems to deliver only to India... http://www.maxbhi.com/jolla-jolla-spare-parts-and-accessories.html
View ArticleComment by r0kk3rz
@manu ive dropped my jolla from typical person height onto tiles a number of times now, theres some dents in the metal but otherwise it was fine afterwards. you just got unlucky mate
View ArticleComment by nthn
Why are you complaining? You're the one who dropped the phone. For some reason it broke.
View ArticleGlass damage makes Jolla unusable. Again!
Hello, I searched here earlier posts about glass damage and its replacement options and the latest one dates 2015, if the "search" works well. I'm extremely disappointed by Jolla customer service. When...
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